Using Social Media to Improve Customer Service

Using Social Media to Improve Customer Service Social media will undoubtedly continue to create new ‘help desk’ tools for businesses and customers, but some already provide such tools. By going to your Customer Support page on Twitter, you can make an icon on your page showing people that support is available by simply enabling customer…
Customer Retention Methods that can Boost Sales

Customer Retention Methods that will Increase Sales You can’t have a successful business without satisfied clients. Customer retention tactics can help in this endeavor, but some of these practices can also put more income in your pocket. Following the above strategies will keep your clients around while simultaneously boosting profits. Create a Customer Loyalty Program…