Does My Business Need a Social Media Manager?

Does My Business Need a Social Media Manager?

In 2005, only around 5 percent of Americans were using social media. By 2016, this number had grown to nearly 7 out of every 10 citizens. This tremendous growth makes it relatively easy to understand why so many businesses utilize social platforms today. They often wonder, though, whether they should hire a social media manager…

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Using Social Media to Improve Customer Service

Using Social Media to Improve Customer Service

Using Social Media to Improve Customer Service Social media will undoubtedly continue to create new ‘help desk’ tools for businesses and customers, but some already provide such tools. By going to your Customer Support page on Twitter, you can make an icon on your page showing people that support is available by simply enabling customer…

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3 Tips for Writing the Perfect Content Marketing Headline

3 Tips for Writing the Perfect Headline on Content Marketing

Strategies for Writing Content Marketing Headlines that Will Get More Readers Local business owners have quickly jump on the content marketing bandwagon. A full 32 percent of business-to-consumer (B2C) marketing budgets, in fact, go immediately towards content marketing. Sadly, having a bad headline on any of your content will quickly result in people simply bypassing…

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