12 Social Media Tools Your Business Can’t Live Without

Running social media marketing becomes infinitely easier when you find the right tech tools to do most of the work for you. There are countless platforms out there designed to help you save time while adding more power and control. We sifted through the absolute best of these social media tools to bring you our…

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Does My Business Need a Social Media Manager?

Does My Business Need a Social Media Manager?

In 2005, only around 5 percent of Americans were using social media. By 2016, this number had grown to nearly 7 out of every 10 citizens. This tremendous growth makes it relatively easy to understand why so many businesses utilize social platforms today. They often wonder, though, whether they should hire a social media manager…

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Using Social Media to Improve Customer Service

Using Social Media to Improve Customer Service

Using Social Media to Improve Customer Service Social media will undoubtedly continue to create new ‘help desk’ tools for businesses and customers, but some already provide such tools. By going to your Customer Support page on Twitter, you can make an icon on your page showing people that support is available by simply enabling customer…

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