3 Customer Loyalty Strategies You Should Be Using

3 Customer Loyalty Strategies You Should Be Using

Customer loyalty is a tricky thing to come by. In fact, one study showed that nearly 80 percent of consumers would jump ship within a week of a single negative customer service experience. This obviously makes customer service important, but gaining loyalty requires much more. Fortunately, business owners can use the following customer loyalty tips…

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3 Benefits of Local Business Marketing with Emojis

3 Benefits of Local Business Marketing with Emojis

If there’s one thing constant about marketing, it’s the fact that it’s always evolving. Something that may not even exist today might be the marketing tool of tomorrow. Strangely enough, it seems as if emojis – the small smiley faces overwhelmingly used in messaging – have made their way to the marketing landscape. It might…

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Using Social Media to Improve Customer Service

Using Social Media to Improve Customer Service

Using Social Media to Improve Customer Service Social media will undoubtedly continue to create new ‘help desk’ tools for businesses and customers, but some already provide such tools. By going to your Customer Support page on Twitter, you can make an icon on your page showing people that support is available by simply enabling customer…

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